The aims of this article review task is to make the students appreciate research contribution in the area of Quality Management.


As part of the assessment in Total Quality Management (BAHR 3102), a student is required to undertake an article review for ten (10) marks. An ‘Assignment’ is a written review to be submitted by the student as part of the assessment process.

The latest submission date will be announced in the e-learning portal.

The aims of this article review task is to make the students appreciate research contribution in the area of Quality Management.

The students can gain knowledge from various perspectives to improve their understanding in TQM.


Select any one (1) article related to Quality Management (from 2011-2020) and prepare the following in your report:

  1. Summary of the study (Half page)
  2. Literature review: The variables researched and its definition/meaning (1 page)
  3. Explain the variables are important in Quality Management? (1 page)
  4. Explain how this study is useful to the customers and organization. (1 page)
  5. Conclusion – Future studies recommended in the research, Overall comment on the article and describe what you learn from this research article. (1 page).
  6. References

Note:  Strictly follow the below guidelines


Pages : Minimum 4 and half pages

A4 size paper should be used

Margin in all 4 sides 1 inchs

Font: Times New Roman

Heading Font size 14

Running Text: 12 font size

Line spacing: 1.5 inch


Plagiarism is the presentation of someone else’s ideas or words as your own. Plagiarism is a serious and punishable offense in research projects.

The students are expected to do individual/group work. Dishonesty of any kind will not be tolerated. It is a serious offence and will lead to failure in the course. Cheating or copying of any form leads to dishonesty.

Plagiarism Policy: Refer to:

Students found guilty of plagiarism will get a Zero (0) in the assignment.


The assignment is equivalent to ten (10) marks which needs to be uploaded in the e-learning portal ONLY.


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