Explain how business writing affects business outcomes. Describe the environment within which business messages are sent and the issues facing business correspondence. Develop clear and concise letters and memos in various media formats. Integrate business decision making and analytical thinking skills into written correspondences. To Do: Read: Chapter 3 – Communication Challenges in a Diverse, Global Market Watch: Lesson 05 – Lecture Video I need to “Submit by 6/28/20” Lesson 05 – Discussion Due 6/28/20 Lesson 05 – APA Exercise———— Complete the Practice your APA Style proofreading skills exercise Due 6/28/20 Lesson 05 – Reading Response #1 Due 6/28/20 Discussion Due 6/28/20. Based on your readings in the text or other research, discuss your thoughts about these videos. What are some suggestions for avoiding cultural ‘gaffes’? Were there any suggestions that surprised you? Based on your experiences with those from other cultures, are there other tips you could suggest? Have you ever made one of these cultural mistakes? If so, what were the consequences or situation? Watch Video Top 10 EPIC Advertising Translation Fails User: n/a – Added: 2/22/17 YouTube URL: http://www.youtube.com/watch?v=_pHWZ_XNij8 Watch Video Cultural Gaffes at Home and Abroad User: n/a – Added: 9/25/10 YouTube URL: http://www.youtube.com/watch?v=qHRcAPTxw0k Watch Video HSBC Funny Culture ads ( Subway, Bart, Golf ) User: n/a – Added: 11/27/12 YouTube URL: http://www.youtube.com/watch?v=GOHvMz7dl2A Chapter 6 : Explain how business writing affects business outcomes. Describe the environment within which business messages are sent and the issues facing business correspondence. Develop clear and concise letters and memos in various media formats. Integrate business decision making and analytical thinking skills into written correspondences. To Do: Read: Chapter 13 – Finding, Evaluating and Processing Information Watch: Lesson 06 – Lecture Video Submit by 6/28/20 Lesson 06 – Discussion 6/28/20 Lesson 06 – APA Exercise 6/28/20 Lesson 06 – Group Wiki Task #2. 6/28/20 Your business recently purchased a product ( XJ 11 widgets, 50 cases) from a vendor and are your supervisor is unsatisfied with the quality of the product found in 30 cases. Now, you are tasked with contacting the vendor to apply for a refund, exchange or credit for the product. You are unaware of the vendor’s return and refund policy. Write a letter to your sales representative ( Mr. Brock Sampson of OSI industries) requesting information about the refund policy and in your letter/ email, write: Why you are writing Why you are seeking a claim or adjustment What actions are acceptable or that you expect
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