Question 1) Identify and briefly discuss TWO management challenges faced by Chris Paterson in the case study
Question 2) Discuss the approaches taken by Chris to deal with the challenges. Were they appropriate?
Question 3) Who were the important people in the case study and what was Chris’ approach to the power relations? What are the important power lessons from the case?
Question 4) What skills does a manager of Chris’s position need to effectively head the Southwest Region team? Which skill is most important? Discuss.