employee relations and employee engagement.

Define employee relations and employee engagement.

Explain the costs associated with employee turnover.

Describe how quits and retirements are aform of voluntary turnover.

Explain the concepts of dismissal for just cause and progressive discipline.

Analyze three core legal risks associated with involuntary turnover vialayoffs.

Describe how risks from wrongful dismissal lawsuits can be minimized. 296

Explain the six steps in the termination interview.

Some of your past research has focused on the causes of turnover. Based on this research, what can managers do to improve employee retention?

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