Download and read the article case study written by Persona & Battini (2008). The article describes a Kanban implementation within a hospital system.
Write a reflection paper on this article. Make sure your discussion touches on the following points:
Describe the functions / process the hospital wanted to improve.
• Describe their supply chain. How was product ordered and delivered previously? What challenges with replenishment that had to be overcome?
• How did the engineers decide where to focus their efforts and calibrate their Kanban system? How did they prioritize?
• Describe the new system and how it was implemented.
• How did the engineers evaluate their gains with new system?
• What were their gains? And what controls did they put in place to make sure those gains could be maintained?
• How can the lessons learned in this hospital be applied to a manufacturing setting?
• What, if anything would you have done differently?
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